Canadian NOC Tier IV

The highest level of guarantee that a data center can provide, with 99.99% availability. The data center category is fully redundant in terms of electrical circuits, cooling and network. This architecture can withstand even the most serious of technical incidents without server availability ever being affected.
■ Systematic double power supply
■ 250 kVA per UPS device
■ Generators with an initial autonomy of 48 hrs
■ Minimum of 2 network connections to and within the data center, 2 network rooms capable of taking over from one another

Compliance with international standards
■ certified ISO 27001:2005
■ ISO 27002 and ISO 27005 security management and risk assessment norms and associated processes
■ SOC 1 and 2 type I certification

Security
■ servers can only be physically accessed by authorized employees
■ Access restricted by security badge control system, video surveillance and security personnel 24/7 on-site
■ Rooms fitted with smoke detection systems
■ Technicians on site 24/7

All access to the  premises is strictly monitored. To prevent any intrusions or hazards, every boundary is secured using barbed-wire fencing. Video surveillance and movement detection systems are also in continuous operation. Activity within the data centers and outside the buildings is monitored and recorded on secure servers, while the surveillance team are on site 24/7.

In order to control and monitor access to the  premises, strict security procedures have been put in place. Every member of staff receives a RFID name badge which is also used to restrict their access. Employee access rights are reassessed regularly, according to their remit. To access the premises, employees must hand in their badges for verification, before passing through the security doors.

The data center has an even higher level of protection, as only authorized personnel can gain entry.

Every data center room is fitted with a fire detection and extinction system, as well as fire doors. The NOC complies with the APSAD R4 rule for the installation of mobile and portable extinguishers, and also has the N4 conformity certification for the data center.